Planning and Program Development

Planning

Ability to:

establish structures and procedures for smooth program operations.

involve the community and form relationships

Knowledge:

about the individual’s agency or organization

of the community.

of the customers the organization serves.

Program Development

Ability to:

write goals, objectives and action plans.

delegate

develop volunteer service descriptions

form volunteer/staff relationships.

create effective groups and committees.

develop record keeping sustems.

Ddsign program evaluation.

plan activities.

Knowledge of:

resources available and raising other resources.

fiscal management systems.